KingAsterisk Services designed the Multi Language Dialer 2 specifically for the nuances of Asian and Middle Eastern business. It handles RTL scripts and local dialects effortlessly, so your agents in those regions can work in a setup that actually feels native to them.
Specialized Right-to-Left (RTL) layout optimization for languages such as Arabic, Persian, and Urdu.
Whether your customer data is in Arabic, Chinese, or any other non-Latin script, it’ll show up exactly how it’s supposed to.
Automated dialing rules configured to respect the specific holiday calendars and calling hours of Asian and Middle Eastern markets.
Intelligent UI adjustments that display time zones and date structures familiar to your local agent workforce.
Seamlessly integrate high-quality audio recordings in regional dialects to improve caller trust and engagement.
Support for complex character sets within the agent script window to guide conversations in the local native tongue.
Addressing the unique technical needs of Middle Eastern and Asian markets with KingAsterisk Services’ specialized RTL-optimized contact center dialer.
Our team reworked the Vicidial stylesheets so they play nice with right-to-left languages. It’s not just a translation; it’s a full RTL experience.
Yes; our system is fully Unicode-compliant (UTF-8), allowing lead names and addresses in Hindi, Chinese, or Arabic to display perfectly without errors.
KingAsterisk Services can integrate high-fidelity audio prompts in regional dialects to ensure your automated menus are culturally relevant and easy to navigate.
Yes; the system is flexible enough to allow some agents to use an Arabic RTL interface while others work in an English LTR layout simultaneously.