If you’re moving over from a legacy setup, Theme 13 will feel like home. It keeps that classic, familiar look but packs all the raw power of modern Vicidial engineering under the hood. KingAsterisk Services developed this hybrid design to offer a seamless upgrade path for contact center dialer teams looking for stability and a low learning curve.
We’ve taken that familiar, old-school phone layout and supercharged it with cutting-edge Vicidial logic.
Designed by KingAsterisk Services to minimize the learning curve for experienced dialer agents.
A mix of physical desk-phone triggers and modern softphone capabilities in one interface.
Get essential contact center dialer stats in a clean, easy-to-read legacy format.
Specialized hooks to connect modern Vicidial deployments with older, in-house databases.
A refined version of our standard dialer optimized for maximum uptime on older hardware.
For teams moving away from older hardware, KingAsterisk Services explains how to upgrade without disrupting your current contact center dialer workflow.
We specifically designed the "Bridge" layout to mimic traditional legacy systems, meaning your team can be productive on Vicidial within minutes.
Absolutely. KingAsterisk can set up a hybrid system for you. This means your theme handles the call logic while your current hardware takes care of the actual audio routing.
Our data specialists can assist in porting legacy call records into the Vicidial database so your historical reporting remains continuous.
By leveraging the modern Vicidial engine and KingAsterisk's cloud-optimized code, you get significantly better uptime than traditional legacy hardware.